Healthcare Industry

Electronic Health Record (EHR) and Practice Management (PM) software vendor

Simba Product / Solution

SimbaEngine SDK – ODBC

Key Requirements

  • Flexible licensing options
  • Improved ODBC driver performance
  • Adherence to strict security and encryption
  • Responsive customer support
  • Multi-platform and multi-client support

Client Platforms: Windows XP, Windows Vista, Windows 7, Linux
Server Platforms: Windows Server 2003 (32- and 64-bit), Windows Server 2008 (32- and 64-bit)

Customer Environment

Simba’s customer provides cloud-based, Software-as-a-Service (SaaS) Electronic Health Record (EHR) and Practice Management (PM) software to healthcare providers. As a complete Medical Practice Optimization solution, the product combines the clinical with the financial to improve workflow and revenue capture. The solution includes a certified EHR, a patient portal, scheduling, electronic eligibility verification, electronic prescribing, and mobile access capabilities for the medical practice. It also provides sophisticated, efficient claims processing, denial tracking and revenue management for the billing professional.

Simba’s customer offers ODBC-based data accesswithin its SaaS product to enable its customers to access, analyze and report on their stored data using the standards-based BI and analytics tool of their choice. However, its existing ODBC solution had proven costly to maintain and was not fast enough for certain user requirements. Simba’s customer wished to replace its existing web services ODBC driver with a faster, more cost-effective solution.

The customer wanted a cloud ODBC driver that would provide flexible licensing suitable to how it in turn licensed and sold its SaaS-based product. The licensing agreement for its existing ODBC technology was not ideal for its product licensing model, making ODBC connectivity unaffordable in some instances for the company and its customers. As such, Simba’s customer looked for greater flexibility from a new ODBC technology provider.

The customer approached Simba to provide the new, cloud ODBC driver that it desired. Having licensed ODBC technology to countless Independent Software Vendors (ISVs), Simba was best positioned to understand the company’s business and product licensing practices to in turn offer a flexible licensing model that made ODBC both affordable and predictable as needs changed.

The customer engaged Simba’s development services to build a Proof-of-Concept (PoC) ODBC driver using SimbaEngine ODBC SDK – Simba’s software development kit for implementing standards-based ODBC data access. In addition to flexible licensing, the customer also sought to improve driver performance. It similarly needed the new ODBC driver to support multiple client and server platforms, and to adhere to strict security requirements.

The Solution

Simba delivered the PoC ODBC driver in short order. The customer found during its testing that the PoC out-performed its existing custom ODBC driver based on its benchmark tests – returning a 45% improvement in run-time performance even though the PoC was not yet performance tuned. The optimized, production cloud ODBC driver that Simba delivered to the customer further improved performance. Adhering to the customer’s objectives, the ODBC driver supports all specified client and server platforms, and transparent licensing clearly makes expanding to future platforms predictable and cost-effective. The Simba-built driver similarly meets the customer’s security and encryption standards.

Using the new cloud ODBC driver, Simba’s customer offers its customers real-time access to data, custom reporting capability, the ability to make one-off queries, and the freedom to use familiar tools such as Microsoft Excel and Microsoft Access to query data.

Download the Case Study in PDF