Support

Evaluators – Those running our free trials

First stop, Resources!

Evaluating a driver?
Our FAQ, documentation, blog and videos help you make the most of your evaluation so you can make the right purchase and progress to real-world implementation.

Evaluating SimbaEngine SDK?
Our documentation, Knowledge Base, FAQ, blog and videos provide what you need to deliver your PoC or driver quickly and efficiently.

Sales inquiries + pre-sales support

For those seeking answers beyond what our videos, case studies and other informative Resources provide, send sales inquiries to connectivity@magnitude.com;

Customers with support contracts

For customers with current support and maintenance agreements, visit Support Community Portal. If you are a new Simba customer or you do not have the credentials yet, you will need to request credentials from our support team.

Contact Support

Connectivity Technical Support can also be contacted by telephone +1.604.633.0008 ext. 3.